2018年雅思G类写作范文 最新小作文高分范文之投诉信

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雅思G类小作文之投诉信

主题：新买的厨房电器不能使用，店家没有反应

You recently bought a piece of equipment for your kitchen but it did not

work. You phoned the shop but no action was taken.

Write a letter to the shop manager. In your letter

Describe the problem with the equipment

Explain what happened when you phoned the shop

Say what you would like the manager to do

雅思G类小作文参考范文：

Dear Sir or Madam,

I am writing with regard to an appliance that I recently bought from your

shop.

On the 10th May I bought a new washing machine, and it was installed the

following day. However, when I tried to wash some clothes, I noticed that the

machine failed to spin during the washing cycle. Consequently, it leaves clothes

wet but not clean.

When I phoned your shop to report the problem, I spoke to an assistant who

did not know the procedure for repairs or returns. He assured me that he would

report the issue to the store manager, and that I would be contacted the same

day. That was two days ago, and I am still waiting for your call.

As the appliance is under warranty, I am entitled to ask for it to be

repaired or replaced. I have decided that I would like a replacement washing

machine. I would also like you to phone me personally when you receive this

letter.

I await your prompt response.

Yours faithfully,

John Smith

(175 words)

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